Harry Brod Essay Example

Harry Brod Paper With feinism being an ever present issue in today’s society, this project aims to analyse male reception and resistance to feminism in order establish to what extent men can be involved with it. To do this, facilitating as well and hindering factors have also been examined. Many feminist authors and critics have been utilised in order to answer whether men can ever call themselves feminists. It has therefore also been vital to consult the stances of anti-feminist groups so as to ensure a balanced look at the issue. Extensive research was also carried out into the psychology of ambivalent sexism as well as that of anti-feminism, with a look at the role of masculinity. Finally, integrative movements such as the recent He for She campaign have been considered for its work in engaging men in feminism. Introduction There are many ideas behind the actual theory of feminism and this therefore divides feminists into three main schools of thought regarding the subject these include; Radical, Marxist and Liberal Feminism, all of which agree on one thing which is the advocacy of womens rights in economic, social and domestic settings. We will write a custom essay sample on Harry Brod specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Harry Brod specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Harry Brod specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The idea is therefore to place women at the same position that men have allegedly held for centuries thus promoting equality Feminism It is widely agreed upon that the beginning of the movement was in the mid to late 19th century as the groups such as The Womens Suffrage formed to campaign for the suffrage and rights of women. However, the pivotal point in feminist history came after the active involvement of women in the efforts for the Second World War. By the 1960s men had to make a decision on Feminism, they could ignore it and retire to the past ideals of male entitlement, completely reject it and fight against it or alternatively actively support it alongside the masses of female supporters. Men versus Feminism allies or enemies? The first and definitely the most difficult problem men had with feminism and still do, is that it isnt directly about them and as a result it becomes a major task for them to engage with it in a positive way. Feminism is only designed to affect women and contribute towards womens struggles and issues. One argument supporting the inclusion of men in the feminist conversation is that through the exclusion of men from the movement is defined as exclusively a female struggle, which could be argued to be sexist in it. This theory thus demonstrates that men must share the burden of the struggle to end sexism against women; otherwise feminism will find itself mirroring the very sexism it strives to eliminate. [1] However, in recent times it has become more and more popular among womens groups, to accommodate and incorporate constructive male viewpoints into the discussion. This has in turn eliminated some of the hostility between female feminists and men. A major example of this is the He for She campaign which was founded in September, 2014. It is a solidarity movement for gender equality initiated by UN women; it aims to engage men and boys as forces for change through feminism. Another issue that men face is the ambiguity of their position within feminism, therefore it becomes unclear how much they are required to contribute to the cause. However in many cases female feminists are only open to listening to the contributions of women as they are the ones directly affected by the discriminatory practices of sexism. Some feminists however, disagree and align themselves more with the argument that sexism towards women is just as maladaptive to men as it alienates them from roles in society most commonly associated with women, for example single fathers are perceived as less competent within the rigid boundaries of what Raewyn Connell has coined hegemonic masculinity. [2] In the early 1970s however a countermove to feminism was started for mens rights, it claimed that feminism had gone too far and had begun to negatively affect the lives of many men as a result. The mens liberation movement acknowledged the enormous gap in power that existed between men and women in society but by the late 1970s the movement found itself divided into two separate groups and adopted opposing views : The pro-feminist mens movement and The anti-feminist mens rights movement. The latter then completely rejected feminist principles and focused on promoting tradition gender relations and roles. In the following decades, men’s liberation activists began actively discouraging societal changes promoted by feminists. One thing that limits the amount of collaboration between the sexes regarding feminism is the common confusion between the biologically assigned male sex and the image of masculinity promoted by society. Therefore, a problem arises from the assignment of rigid gender roles to sexes and thus affording men privileges of which women are deprived. [3] In light of suggestions by Harry Brod that to study men is to study masculinity, however it is evident that in many cases studies of masculinity as well as the male experience, particularly those conducted by men often fail to acknowledge masculinity and their own part in expression of masculinity as a problem (Cynthia Cockburn). This reveals the ways in which this obsession with maintaining masculinity is detrimental not only to gender relation in general social interaction but also on a larger scale in perpetuating the patriarchy. [4] [5] Resistance Many men look at feminism like they would do religious extremism. Both sections of society typically involve both fanatical ideologies and attempt to impose their view of the world on to the people around them. Many men who oppose the movement claim to simply want assurance that its goal is gender equality rather than social ascension for women through the simultaneous oppression of men. Most perceive feminism as the sole movement that is responsible for the increased marginalisation of men and boys in society and the erosion of their legal rights. Men see feminism as a movement that places the interests of women above the interests well above that of women. A movement for female supremacy and essentially of matriarchy propaganda . Of course feminists, in response argue that not all feminists believe this and the vast majority of examples of criticisms are merely the rhetoric of minorities which dont represent the wider community of feminism. However, to the opposition there still appears to be a systematic hate aimed at men.

Free Essays on Voice Of America Programing

Voice of America Programming Assignment What music embodies the spirit of America? One could say it was the original genres, blues and jazz. One could say it the folk music of our early immigrants. One could say it’s the unique way that Americans change international musical styles to suit their lifestyles. To me it is all of the above. America is unique in the way we are allowed to so thoroughly express ourselves in our music. Political views, religious values and societal issues are fair game without fear of government persecution. I think that if one is to show the true Voice of America all aspects of American music must be represented. The best way to do this would be to divide the entire broadcast into segments. I will discuss some sample program segments and why I believe they are an important part of the American Voice. When most think of American music their first thought is usually of the modern music we hear on the radio everyday. Pop. Rhythm and Blues. Modern Rock. I would devote a 2-3 hour segment to each of these genres. These songs generally have love themed topics, something that in itself is universal and non-controversial. They tend to reflect the ideals of teens and young adults (13-23). This would also, from a marketing standpoint, be a hook. This is music that is not filled with overtly political themes (in most cases), but does reflect some of the Mass’ ideals. It would be impossible not to acknowledge jazz and blues. Throughout the jazz era, slavery was in full gear in the south. Within a few years, the civil war broke out. Jazz was not only played for listening pleasure, jazz was played as a way to express feelings and tell stories, since in some areas it was illegal for slaves to converse at large. From jazz grew the blues, blues was a form of jazz in which there would be a slow beat and a rhythmic story being told in sync with the beat. These genres are also entitled to at least 2-3 hours api... Free Essays on Voice Of America Programing Free Essays on Voice Of America Programing Voice of America Programming Assignment What music embodies the spirit of America? One could say it was the original genres, blues and jazz. One could say it the folk music of our early immigrants. One could say it’s the unique way that Americans change international musical styles to suit their lifestyles. To me it is all of the above. America is unique in the way we are allowed to so thoroughly express ourselves in our music. Political views, religious values and societal issues are fair game without fear of government persecution. I think that if one is to show the true Voice of America all aspects of American music must be represented. The best way to do this would be to divide the entire broadcast into segments. I will discuss some sample program segments and why I believe they are an important part of the American Voice. When most think of American music their first thought is usually of the modern music we hear on the radio everyday. Pop. Rhythm and Blues. Modern Rock. I would devote a 2-3 hour segment to each of these genres. These songs generally have love themed topics, something that in itself is universal and non-controversial. They tend to reflect the ideals of teens and young adults (13-23). This would also, from a marketing standpoint, be a hook. This is music that is not filled with overtly political themes (in most cases), but does reflect some of the Mass’ ideals. It would be impossible not to acknowledge jazz and blues. Throughout the jazz era, slavery was in full gear in the south. Within a few years, the civil war broke out. Jazz was not only played for listening pleasure, jazz was played as a way to express feelings and tell stories, since in some areas it was illegal for slaves to converse at large. From jazz grew the blues, blues was a form of jazz in which there would be a slow beat and a rhythmic story being told in sync with the beat. These genres are also entitled to at least 2-3 hours api...

English Grade 12 - Araby questions Case Study Example | Topics and Well Written Essays - 250 words

English Grade 12 - Araby questions - Case Study Example 2. The bazaar seems like a very sorry excuse for a country fair. It is a place of bright lights and flash when it is fully running, but it is exposed as something cheap and empty when the lights are turned off. This is why the boy is disappointed when he gets there, because he is realizing that all that glitters is generally trash. The disillusionment he gets from the turned down lights is the physical embodiment of the spiritual disillusionment he gets regarding the nature of girls. 3. Throughout Joyce’s story, it can be seen that the boy’s desire for Mangan’s sister as well as his desire to go to the bazaar are truly both expressions of the same desire to escape from his everyday experience. This is made clear in the case of the girl by the things he associates with her: â€Å"These noises converged in a single sensation of life for me: I imagined that I bore my chalice safely through a throng of foes.† This reveals that his thoughts regarding the girl are more associated with ideas of adventure and romance than they are involved with the girl herself. His conceptions of the bazaar are equally tied to an idea of escaping his everyday experience. â€Å"The syllables of the word Araby were called to me through the silence in which my soul luxuriated and cast an Eastern enchantment over me.† Again, his response is not based on any consideration of what reality might be but is instead couched in terms of adventure and difference. The quickness with which the boy transitions from the girl to Araby to disappointment in both reveals the degree to which his true desire is to escape the unchanging reality of his daily

Different key factors that influence the failure of projects Essay

Different key factors that influence the failure of projects - Essay Example Industries view project failures as either a pathological state to be avoided or a logical problem of goal definition (Lindahl & Rehn, 2007). This paper will focus on the different key factors that influence the failure of projects especially on the field of information technology (IT). It will discuss the different stages in the project lifecycle and the possible areas of failures in each stage. Furthermore, the paper will tackle the concept of risk management and its benefits in a successful project development as well as in preventing failures. A successful risk management system incorporated in a project will create a programme for handling probable causes of project failures. IT projects fail when it does not meet one or more of its criteria for success. The criteria for successful IT projects are delivery on time, completion on or under budget, and satisfaction of user requirements. Only a few projects achieve all three (Grossman, 2003). In summary, failure can be defined as a system which does not perform as expected, not operational at a specified time and cannot be used in the way expected. There are four key factors that can be associated with project failures. These are design, data, cost and operations. A poor design phase can result in a system that does not match customer expectation, or fails to capture the basic business requirements. The data factor may include inaccurate, inconsistent, not available or incomplete information and records. The cost factor involves the operational costs to implement and run the system that far exceeds the identified business benefit. A survey showed that 35% of all major information systems projects are over budget, termed "runaways", such as the Stock Exchange Taurus Project and the London Ambulance Service (Flowers, 1996). Project Lifecycle The project lifecycle defines the beginning and the end of a project. It is a collection of generally sequential and sometimes overlapping project phases whose name and number are determined by the management and control needs of the organisation (Project Management Institute, Inc, 2008). It also determines which transitional actions are included and which are not in every stage of the project from beginning to end. It can be used to link the project to the ongoing operations of the organisation. (Choudhuri, 2005) The first phase of the lifecycle is the initiating process which involves those processes performed to define a new project by obtaining the authorization needed to start the project. The second phase is the planning process which includes those processes required in establishing the scope of the project, refining the objectives, and defining the course of action in order to attain the objectives of the project. The third phase is the executing process which encompasses those processes performed to complete the work defined and to satisfy project specifications. The fourth phase is the monitoring and controlling process which includes those processes required to track, review, and regulate the progress and performance of the project. The last phase is the closing process which considers those processes performed to finalise all activities to formally close the project. (Project Management Institute, Inc, 2008) Causes of Project Failures In every phase of the project

Business analytics Assignment Example | Topics and Well Written Essays - 500 words

Business analytics - Assignment Example Without clear understanding of the data, it is very difficult to collect clear requirement and set both specifications and expectations. Data must be clearly defined and understood to be leveraged by any platform. It is true that a proper understanding of requirements and specifications is necessary for the success of a business analytics project. This would ensure that the analyst and the client are on the same line of thought before the project starts. Clear understanding of the data is also a must, since it is impractical to provide an analytical solution using data which you do not understand. Project scope creep (assuming clear expectations and corresponding specifications) is the biggest risk. If all of the important pieces are covered, scope creep can cause delay, missed development milestones, design flaws and an ultimately late, over budget and incomplete project. The writer does not seem to have an understanding of project scope creep. Scope creep occurs when the scope of a project changes, in most cases grows, during development. With objectives and requirements properly specified at the beginning of the project, this should not be an issue a) A clear ability to translate and interpret business requirements into technical ideas: I have found that this soft skill is absolutely necessary in the age of portable, mobile, agile and high volume analytics. There is no really ability to encapsulate technical staff from business users and the direct communication between the two can heavily influence success and trust. b) A solid understand of SQL(and NoSQL methods if appropriate), data relationships, and basic database design: all solid analytics professionals should have good SQL skills and a solid ability to explore, understand and prototype data. This gives them a significant head start when discussing and analyzing requirements and designs. c) An ability to frame and bracket an analytics problem and isolate

Growth Strategy To Be Market Leader In Retail Marketing Essay

Growth Strategy To Be Market Leader In Retail Marketing Essay Mydin Mohamed Holdings Bhd is a local business organization in retail industry under the leadership of chief executive, Datuk Ameer Ali Mydin. The business starts its operation since 1957 in retail and wholesale. In the economic environment, Mydin face challenge from other key players such as Giant, Tesco, Carrefour and Econsave. Currently Mydin has 4 hypermarkets and its total stores are 55 which located at Klang Valley, Terengganu, Kota Bharu, Seremban, Nilai, Johor, Alor Setar, Melaka, Penang, Pahang and Kelantan. To compete, the company plans to expand their business and grow organically. Mydin imposed low pricing strategies and provide economically price goods to its customers. Surely, the expansion and growth will influence the business objective. Below is the comparison data of retailers with its number of stores in Malaysia. Retailer Number of stores Giant. 40(hypermarket/superstores) Total Giant stores: 100 Tesco. 35(hypermarket) Carrefour. 23(hypermarket) Econsave. 38(supermarket hypermarket) Mydin. 4 hypermarkets. Total Mydin stores : 55 Hypermarket list is not exhaustive. [Business Times , Saturday, July 31, 2010] Therefore I would like to investigate whether Mydins expansions and growth strategy is viable to the business to gain market share and emerge as market leader. RESEARCH BACKGROUND. This commentary will be based on these following supporting documents; MYDIN EXPECTS 10pc RISE IN PROFIT, QA with Datuk Ameer Ali (Mydin)/SKORCAREER Mydin to built its biggest hypermart in Kota Baru/Business Times. New logo,motto for Buy Malaysian Campaign/mydin.com.my INTERNAL CENTRE OF LEADERSHIP(ICLIF)-2009/MYDIN CASE STUDY. Microsoft Supports Malaysian Retailers Aggressive Plans to Expend. Malaysia mulls bar-code system for halal, products Business Times MARKETING. Marketing Planning. As a retail company in Malaysia, Mydin had implement several marketing planning to boost their sales and obtaining bigger market share. Therefore, this commentary will examine the marketing mix approached by Mydin to successfully market their product and formulate their marketing strategy. Therefore, Mydin can moves towards becoming a market leader. Marketing mix: Product. Mydin has a wide range of product line such as food line, soft line, hard-line and household items. Due to the wide range of product, Mydin will benefits from larger customer base. This will give positive advantage to Mydin as its customer can obtain all products needed here at lower and cheaper price. As a local player, Mydin provide items that are complement with its customers need. Majority of Malaysian are Muslims. Therefore, Mydin provide local prayer mats, prayer garment for women and traditional product which are rarely found elsewhere. However, Mydin should consider its non-Muslim customers due to the image of the place where only Muslim shops. Place. Besides, Mydin is currently expending their business into different format namely hypermarkets, emporium, and My Mart (24 hour convenience stores). As referred to growth of Mydins chain by the year 2009 to 2020, the business forecasted to have 26 Hypermarket, 60 Convenience Store, 20 Emporium and 5 My Mart  [1]  . This investment cost the business a large amount of cash which is RM 200million for supermarket and 60 million for the building of hypermarket  [2]  . The managing director tries to emulate the growth strategies of Kmart by having My Mart although Kmart experience bankruptcy. This expansion can help Mydin, reachable for its customers with various channel of distribution. For example, the choice to build the biggest hypermarket in Malaysia at Kota Baharu  [3]  is due to high demand and larger land available. However, Mydin should consider their large expansion as they may be affected by diseconomies of scale. Promotion. In terms of promotion Mydin apply me-to-promotion where Mydin follow and respond to their rivals marketing strategies such as purchasing similar advertisement board and article from newspaper  [4]  . One of its outlets in Subang Jaya has a digital billboard, controlled digitally from its office. This provides fast response toward its rivals advertisement. Besides, Mydin should consider having other marketing strategies such as advertisement through website or radio to provide detailed information and awareness of their existence. Price. Mydin is well-known for selling its product at wholesale price (40% of its business is wholesale). As compared to its rival, (Giant, Tesco and Carrefour) Mydin is a favorite place for shopping especially in period of economic down turn. They gain RM 1.3 billion in 2009 from RM 1.1.in 2008  [5]  . This proves that as Mydin grow organically, they gain strength in volume, thus can sell cheaper as compared to its rivals. Therefore, the situation is inciting its marketing objective. Positioning. Market positioning is crucial to portray a good corporate image and differentiate Mydins product over rivals. The unique selling point (USP) of Mydin that makes the business stand out from others is the embracing the concept of Halal (following the dietary law in Islam)  [6]  . As most Malaysian are Muslim and very particular in Halal product, the USP is an added advantage. Mydin popular slogans: Where everybody can buy  [7]  also provide a perception towards the customers that in retail industry, you can buy product cheaper at Mydin. But Mydin need to sustain the image by providing items cheap and not providing cheap items with low qualities. Mydin can perceive its brand to be a bargain brands (at high quality but with low price) although its hard to sustain. Therefore, with the growth and expansion strategies, Mydin is moving from Economy brands towards Bargain brands.  [8]   Quality High Low High Premium brands Cowboy brands Low Bargain brands Economy brands Price Figure 1: Perception map showing relationship between price and quality. The slogan is in line with governments campaign, Buy Malaysian  [9]  which educates Malaysian to buy local product (Mydin provide local product on its shelves). Mydins outlet at Subang Jaya has been chosen as the place for exhibition attends by Prime Minister to launch the campaign  [10]  . Besides, Mydin together with Halal Development Council (HDC) organized Halal training program course for small- and medium-sized entrepreneurs (SMEs)  [11]  . The corporate social responsibilities (CSR) done by Mydin enhance its image and will attract customers to choose Mydin instead of others. OPERATION MANAGEMENT. Product Planning. As Mydin grow, the business may affected by overtrading due to stockpiling  [12]  . This situation can increase cost and later absorb on the price of product. Hence, Mydin decide on Microsoft Dynamics AX for Retail to applied Just-In-Time stock management  [13]  . The software provides information for its suppliers and decision-makers so that the distribution of stocks runs smoothly from stores to supply chain  [14]  . By this, Mydin can be more responsive to its customers, reduce their break-even point, and improve cash flow and the working capital cycle  [15]  . Consequently, provide competitive advantage towards its rival. HUMAN RESOURCES. Organizational Structure. Besides, Mydin interfere coordination problem of its managers as the business grow hierarchal taller and wider span of control. Communication across the organizational structure will become time consuming and in certain case may be distorted. To overcome this, Mydin decide on Microsoft Office SharePoint Server 2007  [16]  that allows massive information to be provided to all layer of the organization and its suppliers. Motivation. In becoming a market leader, Mydin must have a productive employees to generate larger working capital.16.2% of its workers are foreigners and the remaining are locals  [17]  . To create sense of belonging to work and generate teambuilding between workers, the company provides financial and emotional support  [18]  . According to Maslows hierarchy of needs, people are motivated more than just money  [19]  . Mydin meets the social needs of its worker by conducting birthday parties, cultural dance and inter-branch sports.  [20]   CONCLUSION. Mydin has implemented huge expansion and organic growth of its company. They try to gain their market share by becoming more competitive toward its rival. In becoming so, a transformation throughout the organization is done. Based on the marketing planning carried out, Mydin is currently on the right direction towards its corporate objectives. We can notice how Mydin develop strategic marketing mix to successfully market their product. However, there is some areas that should be improved and focus on. In terms of product, Mydin can try to attract non-Muslim customers by having a promotion or creating an image of Mydin as a place for anyone. Besides that Mydin has wide channel of distribution. However, Mydin should also consider dealing with diseconomies of scales. One of the choices is by introducing measures to remove productive inefficiencies. Mydin might count the effectiveness of each of the business format. The marketing strategies indicate that Mydin can gain higher market share from its competitive advantage in promotion and price. In positioning their product, Mydin had done it well through their USP, slogan and CSR played. They manage to give clear perception of the business to public. Hence, they can gain more customers in the future. In operation management and human resources, Mydin try to centralize their management to hinder business runs at loss and to generate efficiencies. Their decision to cooperate with Microsoft Corp. is a right choice to place Mydin at top amongst other key players. Also, without neglecting its employees needs and demands. Overall, based on the analysis of marketing planning, operation management and human resource Mydin expansion and growth strategies is viable for the business to be a market leader in retail industry.

Sexual Harassment in the Workplace :: Workplace Harassment Essays

Sexual harassment in the work place is one of the most troubling matters for an employer. If it is left unattended, claims of sexual harassment could place the business at serious risk for costly financial damages and ruined reputations. Employers must open their eyes to the possibility that sexual harassment could happen in their work place and must take all possible steps to prevent its occurrence. In legal terms, sexual harassment is any unwelcome sexual advance or conduct on the job that creates an intimidating, hostile or offensive working environment. Sexual harassment is any offensive conduct related to an employee's gender that a reasonable woman or man should not have to endure. Sexual harassment covers a wide range of conduct that is all illegal. An employee who has been led to believe she must sleep with her boss to keep her job has been sexually harassed, as has one whose co-workers regularly tells offensive, sex-related jokes and plaster their walls with pictures of nude women. An employee who is pinched or fondled against his or her will by a co-worker has been sexually harassed, as has one whose colleagues smirk at her, block her path or act like they're going to grab her. An employee who is constantly belittled and referred to by sexist or demeaning names has been sexually harassed, as has on who is subjected to repeated rude or pornographic remarks. Sexual harassment occurs when a supervisor acts as if the women working under him owe him sexual favors, and it also occurs when a co-worker attacks or intimidates a woman because he doesn't think she should be doing what he considers man's work. It occasionally drives from an excess of sexual desi re by the harasser, but most often it is motivated by fear, power or hate. Most cases of sexual harassment are never reported, because the harassed women are too degraded, too uncertain of their rights or too fearful of retaliation to do anything about it. Thousands of harassment claims have been filed through government agencies and company complaint procedures. There are many misconceptions about sexual harassment that many men fear. Sexual harassment laws have prevented men from complimenting a woman or asking her out for a date, which is acceptable. Nothing in the law prevents dating, as long as it is done in a reasonable manner that respects a co-worker?

The Call Centre and Tengo Ltd.

TABLE OF CONTENT INTRODUCTION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 03 POOR CUSTOMER QUALITY†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 03 HIGH LABOR TURNOVER IN THE CALL CENTRE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 04 REMEDY â€Å"TURNOVER†Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 05 IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?†¦ 06 CONCLUSION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 07 RECOMMENDATIONS†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 08 REFERENCES†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 12 INTRODUCTION: The main objective that focus on this report is to analysis the â€Å"employee perspective issues† that are mainly concerning and involving the employees who are contribute to the poor services quality of the Tengo Ltd.The report is mainly focusing some key areas that are including some key suggestions and it may be overcome the direct and indirect difficulties that effect employees on their job. Using organizational theories and analyzing the employee’s attitude to justify the information that they provides and forecast some solution as well as recommendations moreover the whole report is mainly based on employee job satisfaction and dissatisfaction, absenteeism and lacks of involvement with job, turnover of the employees which HR strategies are expected to improve relations of employees.The main objectives that focus on this report, how Tengo Ltd can improving their work environment moreover to reduce employees dissatisfaction which get better work performance in the organization. .At the end of the report, there are some detailed recommendations with possible solution will include. The recommendation mainly based on how Tengo Ltd can deal with the upcoming challenges. POOR CUSTOMER QUALITY: In actual fact, Tengo’s poor customer quality can be endorsed the problems of people and the whole process.The new computerized system which required standardizing customer service, develop the management capability to monitor the service quality of Tengo and accelerate the response times is not provide the desired result. Also customer dissatisfaction indicates that the quality of service is not appears a function of workplace technology. The resolution of the poor customer service is supplementary promi sing to arrange in the organization of work. The main impact comes from the restructuring process and in particular way the inflexible severance between units and the awareness of workers in exact areas of customer service.This process mainly removed the job rotation which is expected to show the approach to develop equal advantages of service quality and job satisfaction. High turnover rate in the customer complaints department mainly indicates a lack of essential job satisfaction in the workplace. However this fact is directly related with the employee’s attitudes towards their job. In addition, the growing labor turnover rate at Tengo’s is indicating unconstructive impacts on service quality as well as the new trained workers are replaced with skilled employees.The restructuring process and the job loss are mainly liable to have employee confidence and moral that might be measured to represent the abuse of psychosomatic agreement with a consequent impact on the expr ession of flexible behavior. HIGH LABOR TURNOVER IN THE CALL CENTRE: For analyzing the labor turnover two themes are included at the beginning stage. Firstly the nature of call centre work and the second theme is the work and management at Tengo Ltd. Thaler and Carter (1999) said that, the use of call centre and development criteria are to handle different characteristics of customer relationship management maintains to grow quickly.Mainly the call centre provides both customer service and opportunities of sales to the public. The main considerable issue whether the call centre works is naturally dissatisfying and the lack of diplomacy (means lack of control) and the management performances are liable to be connected with poor employee relation. Slater (1999) noted that, the call centre employees get very little respect from their superior. For that reason they felt more stress. To analyze the Tengo Ltd it has been clearly view that the employees are not satisfied with their work.Fo r the reason of restructuring employees are always stressful and their service quality fall down. The restructuring process mainly detached the job rotation which is the key area to develop the employee ability and get equal advantages of service quality as well as job satisfaction. Frenkel et al. (1999) describe that, the great job satisfaction is being connected by the end appearance of the work. This categorization can be useful where complaint management, for illustration, is expected to stick to the previous, even as the technical help is being possible to be related with concluding.In addition the beginning of differentiation and the task spelization between units can also be talk about comparative to low satisfaction, required multiplicity and boredom as achievable â€Å"push† factors. The additional issue apprehensions terms and conditions of worker at Tengo and it seems that better Tengo and call centre’s (other than pay) existing at other close by call center s. The restructuring and content of morale is too likely to be important. Tengo’s payment method is higher than others call centre. However the work environment is not friendly that’s why employees are discouraged and dissatisfied with their job.The less favorable facilitates includes work longer shift comparing nearby call center’s employees, employees are received few holidays and very few opportunity for training and development. Only payment is not the key criteria to satisfied organization’s employees. The consent meaning of Granny, Smith and Stone (1992) the job satisfaction is an sentimental (called emotional) effect to one’s job, consequential from the present evaluation of real outcomes with individuals that are desired (deserved, expected and so on). REMEDY TURNOVER:For the proper understanding on labor turnover the organization’s management needs to find out some key criteria that are mainly relevant to understand properly for the reason of turnover. The reason of turnover is not always showing the bad things happen in the organization. However, the perspective of business analysis turnover is not bringing good things for the organization in most of the time. The criteria that management needs to address: 1. Who/who is not leaving the organization? 2. Why they are leaving/ staying in the organization? 3.Where are the leavers departing to work (if somewhere)? To analyze this case study, many reasons that happens to leave the workplace at Tengo Ltd. According to this report several criteria can be found why employees are leaving their workplace. Employees are dissatisfied about their job Impact of restructuring for that reason job rotation is being removed Work environment is not friendly Work in longer shifts and getting fewer holidays Lack of training and development Rigid workplace Job redesigns that why some employees lost their job. Less employee priorityReduce training and development cost that’s why it’s not effectives Lack of promotion The problem arises when restructuring process starts and the new job design implement by the organization. There are mainly three units in this restructuring process level 1, level 2 and level 3. But the main facilitates goes to the level 3 employees who deal the technical work. That affects employee’s moral and turnover increase. On the other hand, before restructuring the employees can moved other departments if they want and this process they cannot felt boring and they got the trained to take on a multiplicity of roles.However, after the restructuring process the customer service director divided the employee’s responsibility of every department and give restriction for going other departments to improve the employees. Even though, this process cannot work properly and after two months, 25 percent of new recruits employees left the job. Kemery et al. (1985) said that, most of the stressful jobs are directly connected to intention to leave the organization. In that case, the management needs to identify with the dynamic of labor turnover and to recognize outline of turnover that might contain a negative result on the employee performance.For doing this work organization obtain immediate approach and search for the categorization of former or present patterns of turnover during exit interviews and analysis of turnover data. Besides such an approach, the organizational management might too be proactive in looking for the identification and address the interior drovers of turnover throughout attitude survey of employee and appropriate responses to â€Å"head-off† any probable problems. IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?Constantly the turnover is visibly affecting the customer service quality at Tengo Ltd. However some turnover is expected to be functional somewhere it directs to the failure of poor performance or individuals inappropriate to the work place. Although this sit uation become visible to be the case in the complaints unit where after passing a short time the new recruits are leaving from the organization. Although this turnover emerge to specify a collapse in employee training and selection. Fried et al. (2008) describe a remarkable step.They analyze and found that the role anxiety was directly connected to the individuals work performance during the job satisfaction and was ultimately connected to job performance during tendency to leave. The process of recruitment and selection criteria is not working appropriately in the Tengo Ltd. However Tengo’s Payment method is higher comparing others call centre even it is creating problem when management decide to reduce the training and development cost as lower as possible. The new recruit’s workers are not getting proper training from the organization.Even though the newly recruits employees are working with the present experienced employees. The gap is too high between newly recrui ts and experienced employees since the newly recruits employees are not well trained. For the reason of job redesign process 25 percent of new recruit’s employees ware being leave there job within two months. Wilton (2010) described that, the majority of employee turnover can be measured dysfunctional for the multiplicity of reasons and the reasons are failure of knowledge/skill, worse return on speculation in HRD, indicative of wider worker relations problems.CONCLUSION: Here the solution would appear to be relevant whether the Tengo’s management was looking for poor service quality as well as high labor turnover. The possible scheme might be contain the reintroduction of several job rotation and connected with cross-training program, enhanced the effective selection and recruitments processes to ensure pragmatic job preview, more emphasize for training and development program moreover present benchmarking implementation by focusing terms and conditions of employ rela tion to that of opponent. RECOMMENDATIONS:After analyzing this case study and current situation of Tengo Ltd, following criteria would be focus for recommended to the managers of this call centres. Determining the job satisfaction in the course of evaluation: Tengo’s HR manager must assess the overall job satisfaction of the employees moreover why employees are not satisfied when they got the high payment comparing others call centre. In addition the job satisfaction is very sensitive issue which is mainly consequential from the evaluation of jobs based on several assured features.However the evaluation procedure might be included following criteria: 1. Survey research: HR manager at Tengo Ltd should accomplish survey research among all the employees who works in Tengo Ltd to verify the job satisfaction level. The survey has been taken by two ways that are verbal and written process moreover the written process is more effective comparing to the verbal process. In addition th e written survey process is more realistic, reliable, cost effective and more accurate.On this written survey research process the question for the employees might be â€Å"what issue/issues is/are mainly the big reason for employee job dissatisfaction? † 2. Rating method: moreover another way to measure the employee’s job satisfaction is the rating method. The rating method mainly includes two ways measuring criteria. Single global technique and summation score technique. However the global rating method is mainly based on the single question technique that is judging all the characteristic of job satisfaction and how much satisfied the employees about their job as well.In addition, the summations score technique measures all the aspects of job and ask the questions for employees that includes the entire characteristic of jobs and determine each and every job feature separately. To measure the job satisfaction at Tengo Ltd, the summation score technique is more effect ive rather than global rating method. Enhance to use the summation technique the managers would be able to measure every characteristics individually moreover that includes supervision, recent pay scale, effective relationship with co workers, nature of work environment.Adding up the company would be use a rating scale that mainly called liker scale moreover it includes 1 to 5 consequent points. The rating scale might be related to â€Å"highly dissatisfied and highly satisfied†. However this process is very easy for employees since employees would be able to circle the best suitable number for all characteristic and at last all score would be calculate for getting the appropriate result. Performance evaluation: performance evaluation is another criterion that HR manager must practice during Tengo’s development process.Under this evaluation program managers have to set up several development processes that are implement for access to every employees in this organizatio n. Furthermore, the call centres advisors should be expectant to generate their individual’s personal development plans, for that reason being they might be develop as well as monitor their individual performance. Learning as well as training: training program creating employees more effectives. Tengo must provide the training program for their employees to achieve organizational goals and improving their work quality as well.The first task is to identify the training needs for the organization and this responsibility goes to the HR managers. In addition managers can use training needs analysis process that helps to identify what types of training are recommended for the organization. Moreover this process might be completed during a formal training survey that accomplishes all employees in Tengo’s. 1. On the job training: on the job training is more effective. The long service employees might be locating as advisor and to train the recent and newly recruits employees. This process is very helpful to know how to perform better in organization. 2. Team meetings: team meeting is another way to determine employees mind about their work related issue moreover it helps to increase the employee relationship with top management. Tengo’s HR manager should arrange team meeting with employees. They can set up an idea that relates every week team meeting with every employee to find their perspective about job. Moreover it increases the workers productiveness and get better co relationship. 3.In-house course: in-house training program is another term to increase employee’s better performance. Under this program HR manager can accomplish a sessions for organization’s employees in a classroom environment. manager can provide some useful learning materials that includes lecture, open discussions about their work related issue etc. 4. Stimulation: stimulation process can determine the organizational needs. Moreover it mainly focuses what type s of work organization wants from their employees. Furthermore this process is very useful to connect employees with organizational work environment and culture. 5.Seminars: organization can arrange seminar to touch employees mind and build up better relationship. In every month Tengo’s manager can arrange a seminar and briefing them to hit the targets very quickly moreover this is the best way to giving employees feedback that might be very useful to get better performance from employees. Joint consultation of employee relation: employees and top management relationship is improving employees productivity as well as organization’s requirement. Manager can establish joint consultation process to improve employee’s performance as well as fulfil the organization’s demand.Rewarding employees based on performance: to give reward and to get feedback is the best way to encouraging employees performance. The effective reward management should include following c riteria: 1. Monetary pay: monetary pay is the best way to motivate employees. Up to that time the payment criteria at Tengo was based on total time spent in organization, job evaluation grade and hierarchical ranking. However direct monetary pay method is an effective approach which certifies that organizational workers are paid according to their involvement with organization. . Non monetary benefits: this is basically a non-financial reward. This process cans reinforcement employees to emphasize on better performance moreover it also motivates organizational employees. However managers at Tengo Ltd should appear at wide-ranging benefits that are given to employees in other organization. Tengo Ltd can introduce some non-financial benefits like transport service, medical care, life insurance, prize bond etc. 3. Contingency pay method: this method includes some extra pay in agreement with the fundamental pay structure.In some cases basic pay is not enough for employee’s life s urviving factors. For that reason some extra pay like contingency pay helps to motivate employees to better performance in organization. Tengo’s manager must introduce this method to motivate employees. Communication with employees: communication process is well connected with employee’s performance. To get the better performance form employees, the implementation of communication process is very important. The main objectives of this process is to get know employees feedback as well as employee engagement with work. REFERENCES:Fried, Yitzhak, Shirom, A. & Gilbon, S. and Cooper, G (2008), The Medating Effects of Job Satisfaction and Propensity to Leave on Role Stress-Job Performance Relationships: Combining Meta-Analysis and Structural Equation Modeling. International Journal of stress Management, 15, 305-328 Granny, C. Smith, P. and Stone, E. (1992), job satisfaction: advances in research and application, Lexington, MA: Lexington Books. Hemphill, T. A. (2005), US Offs hore Outsourcing of R&D: Accomodating Firm and National Competativeness Perspectives. Innovation: Management, Policy & Practice, 7, 351-356Kemery, E. Bedeian, A. Mossholder, K. and Touliatos, J. (1985), Outcomes od Role Stress: A Multisampling Constructive Replication, Academy of Management Journal, 28, 63-75 Lind, S. and Otte, F. (1994), Management Style, Mediating Variables and Stress Among HRD Professionals. Human Resource Development Quarterly, 5, 301-316 Slater D. Holding Patterns: Call Centers can be Poked and Prodded to Provide Maximum Efficiency. But Will it Cost You Your Costomers? CIO, 1999: 12: 54-61 Thaler-Carter RE. Why Sit and Answer the Phone all Day? HR Magazine-1999: 44:98-104

Steven Truscott, A free man essays

Steven Truscott, A free man essays Many Canadian citizens take some of their fundamental rights for granted, especially those dealing with the criminal aspect. Today, when people are accused or arrested, they are guaranteed the right to consult a lawyer before giving a statement. With children, even more precaution is taken when they are accused of a crime. A parent or lawyer must be present at time of questioning, unless a statement is voluntarily given by the youth. Canada only adopted the Charter of Rights and Freedoms in1982. Even though the Bill of Rights was implemented, it was not clear in the rights of minors. Any cases involving youths prior to this time were subjected to the authoritys own interpretation of what the accused should be guaranteed. The pivotal 1959 Clinton Air Force cover-up that wrongly implicated Steven Truscott for the rape and strangulation of a twelve-year-old girl, Lynne Harper, is a perfect example of a case where the authorities abused their power, and it is evident through the way the investigation was handled, the violations of Truscotts rights, as well as disregard for the pursuit of truth. The investigation was handled poorly, as there were many statements overlooked and some even altered. A search party member discovered a raped and strangled body, which was later identified as Lynne Harper. The last person known to have seen Harper alive was a fourteen-year-old boy, Steven Truscott. He maintained that on a Wednesday evening he gave Harper a ride out to Highway 8 on his bicycle, so that she could look at some ponies. This statement is very significant because due to time restrictions, there is no way that Truscott could have brought Harper all the way out to Highway 8, manage to kill her, then make it home by 8:00 that evening where he was seen by his parents. Truscott also stated that after he dropped Harper off he rode down the road, looked back, and saw her climb into a grey 1959 Chevrolet. This is...

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Why More People Drown in Fresh Water Than Salt Water Drowning in fresh water is different from drowning in salt water. For one, more people drown in fresh water than salt water. Around 90% of drownings occur in freshwater, including swimming pools, bathtubs, and rivers. This is partly because of the chemistry of the water and how it affects osmosis. Drowning in Salt Water Drowning involves suffocating while in water. You dont even need to breathe in the water for this occur, but if you do inhale salt water, the high salt concentration will prevent the water from crossing into your lung tissue. When people drown in salt water, its usually because they cant get oxygen or expel carbon dioxide. Breathing in salt water creates a physical barrier between the air and your lungs. A person who has inhaled salt water will not be able to breathe again until the salt water is removed. However, that does not mean there wont be lingering effects. Salt water is hypertonic to the ion concentration in lung cells, so if you swallow it the water from your bloodstream will enter your lungs to compensate for the concentration difference. This will cause your blood to thicken, putting a strain on your circulatory system. Extreme stress on your heart can lead to cardiac arrest within eight to 10 minutes. The good news is that its relatively easy to rehydrate your blood by drinking water, so if you survive the initial experience, you are well on the road to recovery. Drowning in Fresh Water Surprisingly, you can die from breathing in fresh water even hours after you have avoided drowning in it. This is because fresh water is more diluted with respect to ions than the fluid inside your lung cells. Fresh water doesnt cross into your skin cells because keratin essentially waterproofs them, but water will rush into unprotected lung cells to try to equalize the concentration gradient across the cell membranes. This can cause massive tissue damage, so even if the water is removed from your lungs there is still a chance you might not recover. Heres what happens: Fresh water is hypotonic compared to lung tissue. When water enters the cells, it causes them to swell. Some of the lung cells may burst. Because capillaries in your lungs are exposed to the fresh water, water enters the bloodstream, diluting your blood. This causes blood cells to burst (hemolysis). Elevated plasma K (potassium ions) and depressed Na (sodium ion) levels may disrupt the hearts electrical activity heart, causing ventricular fibrillation. Cardiac arrest from the ion imbalance may occur in as little as two to three minutes. Even if you survive the first few minutes underwater, acute renal failure may occur from the burst blood cells in your kidneys. If you drown in cold fresh water, the temperature change as the water enters your bloodstream may even cool your heart enough to cause cardiac arrest from hypothermia. On the other hand, in salt water, the cold water does not enter your bloodstream, so the effects of temperature are mainly limited to heat loss across your skin.

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English - Term Paper Example Characters allow us to transport ourselves into the life of another person, if only for a time, to experience things we never before felt possible. Two examples of this truth are William Faulkner’s ‘A Rose for Emily’ and Nathaniel Hawthorne’s ‘Young Goodman Brown’. Characters are critical to the effectiveness of these stories because they work to develop the plot, provide conflict, and create a protagonist or antagonist that the reader can empathize with. The Plot Faulkner revolutionized story telling with his unique way of organizing a book. ‘A Rose for Emily’ certainly demonstrates this by the way Faulkner divides the book into five distinct sections. In so doing, he is able to develop the main character (Emily) in a systematic manner. We begin by seeing Emily in the twilight of her life, after she died, and how nearly the entire town came to her funeral. By beginning at the ending point of the main character’s life, Faulk ner builds his plot around the entire life of the character. He continues this strategy by moving a second section of the story. Here, the author describes events in Emily’s life from 30 years previous to her death. We gain perspective into the tenacity of the character and her willingness to fight any inquiries into her life made by the townspeople. Faulkner is further developing the plot by enabling us to the private side of Emily and how this contributes to her overall persona. The plot thickens in sections 3 and 4 as Faulkner describes various events in his characters life. The picture is of a town that is deeply concerned about Emily and foreshadows her eventual death. The plot climaxes in the final section of story by continuing where the first section left off. Had Faulkner not included the middle three sections of the story, the reader would be left at a loss as to why Emily would have such a lasting legacy on the town. The final section describes the events after Emi ly’s death and builds on the plot until the end. This type of storytelling is ingenious because the plot is truly built around the main character. The reader can follow along as various events are told and events foreshadowed. Nathaniel Hawthorne developed his stories much differently than Faulkner, yet the characters in his stories remain central to the development of the plot as well. As Leibowtiz noted in one of his essays on Hawthorne, â€Å"Hawthorne utilized characters and ideas for his own artistic purposes† (120). One such example of this is the story ‘Young Goodman Brown’. As in most of Hawthorne’s books, this story has a religious underpinning to it. To get to the message, however, the reader is taken on a journey with Goodman Brown. Once again, Hawthorne is like Faulkner in that the story is developed around one main character. This gives Hawthorne a unique ability to really develop everything about a character. Here, the entire story rev olves around Goodman Brown. From the very beginning of the story, when Goodman Brown says goodbye to his wife and that he’ll be back in a day, the plot develops quickly as the main character sets off on a series of unexpected adventures. Through various meetings and recollections from Goodman Brown himself, the reader begins to understand the shame and heartache he feels towards many of his relationships and acquaintances in life. It is through these musings that the entire plot is based. The story is quite simple really: Is Goodman Brown going to return home to Faith or not?